Paris Wilson, et al. v. City of Jersey City, et al.
(066782; A-61/62-10)
N.J.S.A. 52:17C-10 provides immunity to 9-1-1 operators and their public-entity employers for negligence in delivering 9-1-1 services, including the mishandling of emergency calls. Because the statute does not protect conduct that constitutes wanton and
willful disregard for safety, that issue must be addressed on
remand. 3-8-12
PARIS WILSON, ET AL. V. CITY OF JERSEY CITY, ET AL.
A-4044-08T2 08-04-10
Plaintiffs are the victims of a brutal assault that
occurred in their Jersey City home. They seek remedies from
certain public employees and employers for several putative
failures to rescue in a timely fashion. In particular,
plaintiffs allege that negligence by 9-1-1 call takers, a
dispatcher, and police officers resulted in death and serious
injury that could have been avoided. The governmental agents
and agencies claim immunity pursuant to the Tort Claims Act and
N.J.S.A. 52:17C-10(e).
We affirm in part and reverse in part the Law Division,
which had found immunity in favor of the public employees and
entities. We reject the argument that N.J.S.A. 52:17C-10(e)
provides blanket immunity for 9-1-1 call takers and others
connected with public safety answering points.