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Affidavit of merit required in suit v psych unit based on assault NANA "NURII" HARRIS, Plaintiff-Appellant, v. ENGLEWOOD HEALTH

 Affidavit of merit required in suit v psych unit based on assault

NANA "NURII" HARRIS, Plaintiff-Appellant,

v.

ENGLEWOOD HEALTH,
and ENGLEWOOD HOSPITAL BEHAVIORAL HEALTH,

Defendants, and

ENGLEWOOD HOSPITAL AND MEDICAL CENTER,

Defendant-Respondent. ___________________________

SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION
DOCKET NO. A-2462-19

Submitted January 5, 2021 – Decided March 29, 2021 Before Judges Gilson and Gummer.

On appeal from the Superior Court of New Jersey, Law Division, Bergen County, Docket No. L-8403-18.

NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION

This opinion shall not "constitute precedent or be binding upon any court." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.

PER CURIAM
Plaintiff, a patient who was punched by another patient in a hospital's

behavioral-health unit, appeals an order dismissing direct and certain vicarious claims against the hospital due to plaintiff's failure to serve a compliant affidavit of merit and a subsequent order granting summary judgment as to the remaining claims. Because we agree plaintiff was required to submit an affidavit of merit and failed to submit a statutorily-compliant affidavit, we affirm.

I.
Plaintiff filed a complaint naming as defendants Englewood Health,

Englewood Hospital Behavioral Health, and Englewood Hospital and Medical Center (collectively the "hospital" or "defendant"), as well as fictitiously named defendants she described as "unknown nurses, orderlies and security officers who were responsible for the safety and security of [p]laintiff." She alleged that while she was a patient in the hospital's behavioral-health unit, another patient assaulted her at night when she was in the recreation room. She made no other allegations about the assault or about the other patient and did not contend

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defendants knew or should have known he was dangerous or posed a risk of harm to plaintiff.

In the first count of the complaint, plaintiff asserted the hospital was negligent in that it failed to "provide adequate and proper security to [p]laintiff"; "abide by required protocols for patient safety"; and "monitor the activities of patients in common spaces in the behavioral health unit" and "the movements of patients between rooms in the behavioral health unit." In the second count, plaintiff repeated those negligence claims against the fictitious defendants. Plaintiff never moved to name a fictitious party and never identified any nurse, orderly, or security officer who had acted negligently or had any involvement whatsoever in the incident.

The hospital filed an answer in which it demanded plaintiff serve an affidavit of merit pursuant to the Affidavit of Merit Statute, N.J.S.A. 2A:53A- 26 to -29. Plaintiff's counsel responded in writing, relaying plaintiff's "position that the claims asserted by [plaintiff] against [the hospital] are not professional malpractice claims and therefore no [a]ffidavit of [m]erit is needed or warranted." Despite that position, he enclosed an affidavit executed by Diane E. Meehan, who identified herself as a registered nurse and family nurse practitioner, not as a hospital administrator.

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The affiant opined "there exists a reasonable probability that [the hospital] failed to take appropriate measures to protect [plaintiff]" and "there is sufficient evidence at this time to conclude that the care rendered by the [hospital] and its staff was inappropriate and fell outside acceptable professional or occupational standards or treatment practices." She did not identify by name, position, or even general occupation any staff member who was negligent. She did not use the word "nurse" or "nursing" to describe any staff member.

The hospital objected on the grounds the affidavit failed to identify the specific individuals whose negligence formed the basis of plaintiff's claims and was executed by someone who was not qualified to render an opinion about hospital policies or administration. After plaintiff did not respond to that objection, the hospital moved to dismiss "all alleged malpractice claims" based on those purported deficiencies. The hospital argued plaintiff's affiant was not qualified to opine about the subject plaintiff had complained about, that is, security in a psychiatric ward, and had not opined about the subject for which she was qualified, that is, whether a particular nurse had deviated from a standard of care.

Responding to the motion, plaintiff argued, among other things, she was not required to serve an affidavit of merit because she had not filed a

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professional-malpractice case. In her brief, she advised the court she would not object to an order "clarifying" plaintiff was not pursuing a "professional negligence" claim and "that the only claims being pursued are those for negligent security and general negligence." During oral argument, plaintiff's counsel represented to the court "this is not a professional malpractice claim" and "[w]e're not saying there was a deviation with regard to her medical treatment and care." Plaintiff's counsel agreed with the court that: plaintiff was "talking about the way the hospital ran the psych unit"; plaintiff had not identified a specific nurse who allegedly was negligent and had not "put the hospital on notice of what nurse [plaintiff's] expert is claiming deviated from the standard of care"; plaintiff's "negligence claim against the hospital, itself, for its own action . . . for the protocols that were put in place, for how it managed that" was barred; and the only remaining claim was for the "negligent acts of unlicensed employees for whose negligence the hospital as the employer may be held responsible."

Following that colloquy, the judge issued an order dismissing with prejudice "all claims asserted against [the hospital] and/or any persons working at [the hospital] for whom an [a]ffidavit of [m]erit is required." In the order the judge expressly permitted plaintiff to pursue claims against the hospital "for

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respondeat superior liability for non-professional (non-[a]ffidavit of [m]erit) employees." Given plaintiff's written and oral presentation in response to the motion, we can understand why the trial judge may have comprehended that plaintiff agreed with her decision and the directives set forth in the order.

In the course of discovery, plaintiff elaborated on her contentions. When asked in an interrogatory to provide a "complete description of all security measures" that should have been provided, what monitoring should have been performed, and what "required protocols for patient safety" were not followed, plaintiff responded:

There should have been a security person present in the day room and that security person should have foreseen the pending altercation based upon the alarming conduct exhibited by the assailant as he approached the piano in a threatening manner and demanding that [p]laintiff stop playing; and intervened to prevent any potential physical contact. This answer is subject to continuing discovery.

When asked to identify "each negligent act and/or negligent omission that you attribute to each defendant," plaintiff repeated the above answer and added:

[S]ince the patient was a dementia patient, the patient should have been watched and guarded more carefully by hospital staff as the potential was present for violent acts such as were committed here. A member of the hospital staff, such as a security guard or orderly, should have been in the vicinity to monitor the assailant's behavior and conduct, so that intervention

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could occur before physical contact. Again, this answer is subject to continuing discovery.

Referencing only "security person," "security guard," and "orderly," plaintiff said nothing about nurses in those interrogatory answers. She did not amend her interrogatory responses.

In her deposition, plaintiff testified that when the other patient entered the day room, he was "not yelling just yet, but speaking sternly, telling me to stop playing." She ignored him.

And then that just kept going on for maybe, maybe like two to three minutes and he started to walk closer to me and like started banging his walker like and telling me, again, to stop playing and then I just kept playing and then that's when he moved back a little and like come to the side of the piano and started to push it against me until I was up against the wall.

And then I just kept playing again, just not looking at him, not making any eye contact, and then he came back around to like where I was and started screaming at me more and telling me to stop playing and then like a few minutes later, after that kept going on, that's when he punched me.

She estimated that seven minutes had elapsed from the time the other patient entered the room until he punched her. She stated the nurses' station was down the hall on the right side.

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After the close of discovery, defendant moved for summary judgment on the remaining claims. Plaintiff had not served any expert report identifying any negligent act or omission by any hospital employee. During oral argument on the summary-judgment motion, plaintiff's counsel conceded plaintiff did not have any evidence of negligence by any non-professional hospital employee and agreed claims based on the alleged negligence of nurses had been dismissed in the court's prior order. Attempting to distance plaintiff's claim from "professional negligence," plaintiff's counsel characterized plaintiff's claim as "a simple matter of common knowledge . . . there is an altercation going on, albeit it was verbal, that people who are within earshot and are working there should have come to her aid." In response, defense counsel argued "you're not dealing with common knowledge of what a nurse should or shouldn't do with a dementia patient" or "how a behavioral health unit operates in a hospital." The court granted the motion, finding plaintiff had not shown "any specific negligent act of any specific non-professional employee" and "the standard by which the conduct of the nurses in responding or not responding or what they did is one that has to be established by expert testimony."

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II.
In this appeal, plaintiff contends the trial court erred in (1) dismissing

claims against the hospital based upon the Affidavit of Merit Statute; and (2) finding plaintiff's affidavit was not compliant with the Affidavit of Merit Statute. Plaintiff again represents that her "assertions of negligence did not involve the rendering of patient medical care." Characterizing her case as a "premises liability claim," plaintiff argues the hospital should have known the other patient posed a risk of harm to plaintiffand should have protected plaintiff, as a "paying invitee," from him and staff members should have intervened to prevent the assault. Based on that description of the case, plaintiff argues she was not required to serve an affidavit of merit. Alternatively, she asserts the affidavit she submitted was sufficient. In response, the hospital argues the trial court properly analyzed plaintiff's claim and correctly determined it required an affidavit of merit as to alleged negligence of the hospital and its licensed staff and the affidavit plaintiff submitted was not compliant with the Affidavit of Merit Statute.

The police officer who prepared a report about the incident described the other patient as suffering from "severe dementia" and as being "very old and frail" with "trouble walking." The record is devoid of any evidence suggesting – much less establishing – the hospital should have known the other patient was dangerous or posed a risk of harm to plaintiff or anyone.

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We review de novo motions to dismiss based on failures to comply with the Affidavit of Merit Statute, Castello v. Wohler, 446 N.J. Super. 1, 14 (App. Div. 2016), in part because they involve a legal determination, specifically "the statutory interpretation issue of whether a cause of action is exempt from the affidavit of merit requirement," Cowley v. Virtua Health Sys., 242 N.J. 1, 14-15 (2020), and in part because they involve a dismissal of a complaint for failure to state a claim. "The submission of an appropriate affidavit of merit is considered an element of the claim." Meehan v. Antonellis, 226 N.J. 216, 228 (2016). Thus, "[f]ailure to submit an appropriate affidavit ordinarily requires dismissal of the complaint with prejudice." Ibid.; see also Cowley, 242 N.J. at 16. Accordingly, we limit our inquiry to "examining the legal sufficiency of the facts alleged on the face of the complaint." Printing Mart-Morristown v. Sharp Elecs. Corp., 116 N.J. 739, 746 (1989); see also Dimitrakopoulos v. Borrus, Goldin, Foley, Vignuolo, Hyman & Stahl, P.C., 237 N.J. 91, 107 (2019). We conduct a de novo review of summary judgment orders and apply the same standard employed by the trial court. Davis v. Brickman Landscaping, Ltd., 219 N.J. 395, 405 (2014).

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The Affidavit of Merit Statute requires

[i]n any action for damages for personal injuries, wrongful death or property damage resulting from an

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alleged act of malpractice or negligence by a licensed person in his profession or occupation, the plaintiff shall, within 60 days following the date of filing of the answer to the complaint by the defendant, provide each defendant with an affidavit of an appropriate licensed person that there exists a reasonable probability that the care, skill or knowledge exercised or exhibited in the treatment, practice or work that is the subject of the complaint, fell outside acceptable professional or occupational standards or treatment practices.

[N.J.S.A. 2A:53A-27.]
The purpose of the statute is "to weed out frivolous claims against licensed professionals early in the litigation process." Meehan, 226 N.J. at 228. See also Haviland v. Lourdes Med. Ctr. of Burlington Cnty., Inc., ___ N.J. Super. ___, ___ (App. Div. 2021) (slip op. at 6) (intent of Legislature was to ensure parties did not waste time or resources on unnecessary litigation, including discovery). Thus, pursuant to the statute, "a plaintiff must provide 'each defendant' with an affidavit that indicates the plaintiff's claim has merit." Fink v. Thompson, 167 N.J. 551, 559-60 (2001).

A "licensed person" includes a "physician in the practice of medicine or surgery," "a registered professional nurse," and "a health care facility" N.J.S.A. 2A:53A-26(f) to (j). Plaintiff does not dispute that the hospital and its doctors and nurses fall within that definition.

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Not every claim against a licensed person requires an affidavit of merit. An "affidavit will only be needed when the underlying harmful conduct involves professional negligence, implicating the standards of care within that profession." McCormick v. State, 446 N.J. Super. 603, 613-14 (App. Div. 2016); see also id. at 614 (noting affidavit of merit not required in cases involving a nurse who spills hot coffee on a patient or who falls and knocks someone over).

In deciding whether a plaintiff must submit an affidavit of merit, courts must look deeper than how parties designate their cases. "It is not the label placed on the action that is pivotal but the nature of the legal inquiry." Couri v. Gardner, 173 N.J. 328, 340 (2002). Instead of focusing on a label, "courts should determine if the claim's underlying factual allegations require proof of a deviation from the professional standard of care applicable to that specific profession." Ibid. If that proof is necessary, "an affidavit of merit is required for that claim, unless some exception applies." Ibid.

Our courts have acknowledged a "common knowledge exception" to the Affidavit of Merit Statute requirements. Cowley, 242 N.J. at 16. "In the exceptionally rare cases in which the common knowledge exception applies," id. at 17, a plaintiff does not have to submit an affidavit of merit "where the

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carelessness of the defendant is readily apparent to anyone of average intelligence." Rosenberg v. Cahill, 99 N.J. 318, 325 (1985). "In those exceptional circumstances," Cowley, 242 N.J. at 17, the "jurors' common knowledge as lay persons is sufficient to enable them, using ordinary understanding and experience, to determine a defendant's negligence without the benefit of the specialized knowledge of experts," Est. of Chin v. St. Barnabas Med. Ctr., 160 N.J. 454, 469 (1999). The common knowledge exception is construed "narrowly in order to avoid non-compliance with the statute." Hubbard v. Reed, 168 N.J. 387, 397 (2001). Examples of circumstances falling under the common knowledge exception include a dentist extracting the wrong tooth, id. at 396-97, and a doctor reading specimen numbers as actual test results, Palanque v. Lambert-Woolley, 168 N.J. 398, 407-08 (2001).

Attempting to evade the requirements of the Affidavit of Merit Statute, plaintiff labels this case a "premises liability claim" and argues that because her "claims are not unique to rendering medical care" and "are not claims of professional negligence," they "do not require an [a]ffidavit of [m]erit." She analogizes the facts of this case to an assault in a restaurant and the duty of a restaurant owner to provide for the safety of its patrons.

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But the events of this case did not take place in a restaurant. They took place in a behavioral-health unit of a hospital. And the people allegedly involved in the incident weren't waiters and diners, but behavioral-health unit staff members and patients hospitalized for treatment of their mental-health illnesses. The questions raised by the facts of this case – how a hospital should staff a behavioral-health unit, whether and what security the hospital should provide given the characteristics of the patient population of the unit, how it should staff a nurses' station in the unit, whether a patient with dementia poses a risk to another patient, to what extent and how patients should be monitored and supervised, whether a patient has violent tendencies requiring extra precautions and the determination of what those precautions should be, and what procedures and protocols hospitals should have in place for hospital staff to follow in the event of an altercation between behavioral-health-unit patients or a violent act by a patient – convince us this case is about more than simple, ordinary negligence and involves subject matters falling outside jurors' common knowledge and experience. Accordingly, we conclude plaintiff had an obligation to provide an affidavit of merit regarding direct claims against the hospital and vicarious claims against the hospital based on the alleged negligence of its licensed staff and that the common knowledge exception to the

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affidavit-of-merit requirements does not apply to excuse plaintiff from that obligation.

Having found the court correctly held an affidavit of merit was required, we now address whether the affidavit of merit served by plaintiff met the requirements of the statute. The Legislature determined the required qualifications for an affiant.

In the case of an action for medical malpractice, the person executing the affidavit shall meet the requirements of a person who provides expert testimony or executes an affidavit as set forth in [N.J.S.A. 2A:53A-41]. In all other cases, the person executing the affidavit shall be licensed in this or any other state; have particular expertise in the general area or specialty involved in the action, as evidenced by board certification or by devotion of the person’s practice substantially to the general area or specialty involved in the action for a period of at least five years.

[N.J.S.A. 2A:53A-27.]
Thus, to demonstrate a claim is meritorious in accordance with the Affidavit of Merit Statute, a plaintiff must "obtain[] an affidavit from an appropriate, licensed expert attesting to the 'reasonable probability' of professional negligence." Ferreira v. Rancocas Orthopedic Assocs., 178 N.J. 144, 149-50 (2003). An affidavit of merit must be executed by a like-licensed professional.

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Hill Int'l, Inc. v. Atl. City Bd. of Educ., 438 N.J. Super. 562, 587 (App. Div. 2014).

Plaintiff's affiant rendered two opinions: "there exists a reasonable probability that [the hospital] failed to take appropriate measures to protect [plaintiff]" and "there is sufficient evidence at this time to conclude that the care rendered by the [hospital] and its staff was inappropriate and fell outside acceptable professional or occupational standards or treatment practices." As a registered nurse and family nurse practitioner, the affiant is not qualified to opine about hospital security measures, protocols, and staffing in a behavioral- health unit, which – labels aside – is what this case is about.

Plaintiff's affiant may be qualified to opine about nursing care and whether a nurse failed to meet accepted standards in the care rendered to a patient. But as plaintiff has represented repeatedly, this case is not about the care plaintiff received and is not about malpractice. It is about whether the hospital had appropriate security measures and protocols in place in its behavioral-health unit.

The affidavit itself demonstrates that this case is about the policies and procedures of the hospital and not the negligent act of one individual. The affiant did not identify an employee who was negligent or even any type of

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employee that was negligent but generically references "staff." She did not identify what standard of care was unmet or describe what actions the unnamed staff member should have taken or failed to take.

The parties argue about whether plaintiff was required to include in the affidavit the name of an allegedly negligent nurse. What is clear to us is that this blanket affidavit fails to comply with the Affidavit of Merit Statute because it fails to meet its purpose: to enable the parties "to weed out frivolous claims against licensed professionals early in the litigation process." Meehan, 226 N.J. at 228. Plaintiff failed to provide defendant with an affidavit indicating that plaintiff's vicarious claims had merit. See Fink, 167 N.J. at 559-60.Accordingly, we find the trial court correctly concluded plaintiff's affidavit was not statutorily compliant.

Plaintiff included both orders in her amended notice of appeal but focused her briefs on the first order. She apparently included the summary-judgment order because she believes the reversal of the first order requires reversal of the

Although this issue was not raised by the parties or the trial court, we note, with respect to her second opinion regarding staff, the affiant failed to opine within a "reasonable probability" that a staff member had failed to meet an applicable professional standard of care but only that "sufficient evidence" existed for that conclusion. Ferreira, 178 N.J at 149-50. See N.J.S.A. 2A:53A- 27 (requiring "an affidavit . . . that there exists a reasonable probability" of a deviation from a standard of care); Buck v. Henry, 207 N.J. 377, 382 (2011).

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summary-judgment order. Because we affirm the order granting defendant's motion to dismiss and because plaintiff did not make any substantive arguments regarding the summary-judgment order, we affirm without further comment the summary-judgment order. N.J. Dep't of Env't Prot. v. Alloway, 438 N.J. Super. 501, 505 n.2 (App. Div. 2015) (issue "not briefed is deemed waived").

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Affirmed.

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Suit v nursing home for negligence could be forced into arbitration NANCY SILVERA, by her power of attorney, MAGGIE TURNER, ARISTACARE

 Suit v nursing home for negligence could be forced into arbitration


NANCY SILVERA, by her power of attorney, MAGGIE TURNER,

 

ARISTACARE AT CHERRY
HILL, LLC, ARISTACARE AT CHERRY HILL, LLC, d/b/a ARISTACARE AT CHERRY
HILL, SHARON SCHWARZKOPF, individually, and as agent, servant, employee, licensee, owner, officer, administrator and/or member of the governing body of ARISTACARE
AT CHERRY HILL, LLC, d/b/a ARISTACARE AT CHERRY HILL, ARISTACARE HEALTH SERVICES, individually and as agent, servant, employee, licensee, owner, officer, member of the governing body and/or the corporation or other legal entity involved with the care provided and/or assisted in the management and/or operation and/or ownership of ARISTACARE AT CHERRY HILL, LLC, d/b/a

SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION
DOCKET NO. A-0519-20

ARISTACARE AT CHERRY HILL, ARISTACARE, LLC, individually and as agent, servant, employee, licensee, owner, officer, member of the governing body and/or the corporation or other legal entity involved with the care provided and/or assisted in the management and/or operation and/or ownership of ARISTACARE AT CHERRY HILL, LLC, d/b/a ARISTACARE AT CHERRY HILL,

Defendants-Appellants. _______________________________

Argued March 15, 2021 – Decided March 30, 2021 Before Judges Fasciale and Mayer.

On appeal from the Superior Court of New Jersey, Law Division, Camden County, Docket No. L-4030-19.

NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION

This opinion shall not "constitute precedent or be binding upon any court." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.

PER CURIAM
Defendants appeal from a September 25, 2020 order denying their motion

to dismiss plaintiff's complaint and compel arbitration. We conclude the judge

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erred by finding the arbitration agreement invalid for lack of mutual assent. We therefore reverse and remand.

Nancy Silvera was a resident in defendant AristaCare at Cherry Hill LLC's (AristaCare) nursing home facility from April 6, 2015 through April 22, 2018. Prior to her admission, AristaCare required that Nancy enter into a Long-Term Admission Agreement (the admission agreement). Nancy's daughter and power of attorney, Maggie Turner (plaintiff), completed and signed the agreement with defendants. The admission agreement contains an arbitration agreement located directly above the signature line, which reads as follows:

EXCEPT FOR THE FACILITY'S EFFORTS TO COLLECT MONIES DUE FROM RESIDENT AND FACILITY'S OPTION TO DISCHARGE RESIDENT FOR SUCH FAILURE, WHICH THE PARTIES AGREE MAY BE HEARD BY A COURT OF [COMPETENT] JURISDICTION IN THE CITY OR COUNTY WHERE THE FACILITY IS LOCATED ANY DISPUTE BETWEEN US SHALL BE DECIDED EXCLUSIVELY BY ARBITRATION AND NOT IN COURT OR BY A JURY TRIAL. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT A PARTY WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. Any claim or dispute, whether in contract, tort, statute or otherwise (including the interpretation and scope of this clause, and the arbitrability of the claim or dispute), between the resident and the Facility or its employees, agents,

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successors or assigns, and related or affiliated parties if any, which arise out of or relates to this agreement or any related or resulting agreement, transaction or relationship (including any such relationship with parties who do not sign this agreement) shall be solved by arbitration and not by court action. Any claim or dispute is to be arbitrated by a single arbitrator on an individual basis, and not as a class action, and according to the rules of the American Arbitration Association [AAA].[1]

On October 8, 2019, plaintiff filed a nursing home malpractice lawsuit against AristaCare after Nancy fell from her bed while being changed by a nurse. Plaintiff amended her complaint on November 11, 2019. Thereafter, defendant filed an answer, asserting the following affirmative defense: "[t]his court lacks jurisdiction due to the existence of a binding arbitration agreement, . . . and [a]nswering [d]efendants reserve the right to move to compel arbitration and dismiss this case." On August 28, 2020, nine months after plaintiff filed her amended complaint, defendants filed their motion to dismiss plaintiff's complaint and compel arbitration. The judge conducted oral argument, rendered an oral decision, and entered the order under review.

We note that the AAA ceased arbitrating nursing home disputes in 2003. The AAA rules therefore cannot apply here. The inapplicability of AAA is not fatal to the agreement. See Flanzman v. Jenny Craig, Inc., 244 N.J. 119, 135 (2020) (indicating that the NJAA, which automatically applies, can be utilized to fill in the missing information as to the arbitration process).

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On appeal, defendants raise the following points for this court's consideration:

POINT I

THE [JUDGE] ERRED IN DETERMING THE VALIDITY OF THE ARBITRATION AGREEMENT, AS THE DECISION WAS FOR THE ARBITRATOR PURSUANT TO THE DELEGATION CLAUSE IN THE ARBITRATION AGREEMENT.

POINT II
ASSUMING THE [JUDGE] DID NOT ERR IN

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DETERMINGING ARBITRATION ARBITRATION NONETHELESS UNDER THE [FAA].

THE V ALIDITY AGREEMENT, AGREEMENT

OF THE THE WAS V ALID AND ENFORCEABLE FEDERAL ARBITRA TION ACT

I.
We reject defendant's contention that the delegation clause, which

directed that questions of arbitrability be resolved by an arbitrator, precluded the judge from ruling on validity of the arbitration agreement itself.2

On this record, the parties only dispute the judge's decision to rule on the validity of the arbitration agreement, namely whether there was mutual assent. The parties cite case law dealing with the judge's authority to rule on questions of arbitrability, which is a separate and distinct interpretational issue as to whether the claim in dispute is one that is arbitrable under the agreement. The judge did not make findings about the validity and/or applicability of delegation

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We apply a de novo standard of review when determining the enforceability of contracts, including arbitration agreements. Goffe v. Foulke Mgmt. Corp., 238 N.J. 191, 207 (2019) (citing Hirsch v. Amper Fin. Servs., LLC, 215 N.J. 174, 186 (2013)). The enforceability of arbitration agreements is a question of law, to which we need not give deference to the trial judge's interpretative analysis. Morgan v. Sandford Brown Inst., 225 N.J. 289, 303 (2016) (citing Atalese v. U.S. Legal Servs. Grp. L.P., 219 N.J. 430, 445-46 (2014)).

It is well-settled that nursing home arbitration agreements are governed by the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1-16, which "overrides all state policies and concerns, including the Nursing Home Act's express prohibition against the enforcement of such agreements, N.J.S.A. 30:13-8.1." Kleine v. Emeritus at Emerson, 445 N.J. Super. 545, 547 (App. Div. 2016)

clause as it relates to questions of arbitrability. If the parties seek to raise whether the delegation clause "clear and unmistakably" evidences the parties' intention to delegate questions of arbitrability under Henry Schein, Inc. v. Archer & White Sales, Inc., ___ U.S. ___, ___, 139 S. Ct. 524, 530 (2019), and/or whether the tort claim at issue is arbitrable under the agreement, they may develop a record and do so on remand. At this juncture, and on this record, we will only address the parties' arguments as to the judge's determination on mutual assent.

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(citing Marmet Health Care Ctr., Inc. v. Brown, 565 U.S. 530, 533 (2012)). This court has articulated that

[d]espite its broad interpretation of the FAA and its supremacy over specific state policies and practices, the Supreme Court has recognized the fundamental principle that arbitration is a matter of contract, thereby permitting application of state contract law to ascertain whether the parties had a meeting of the minds when contracting, and whether a party, who has ostensibly agreed to waive the right to trial by jury, has clearly and unambiguously consented to arbitration[.]

[Id. at 448 (internal citations and quotation marks omitted).]
A delegation clause "can provide that an arbitrator, rather than a judge, will decide such 'threshold issues' as whether the parties agreed to arbitrate a legal claim brought by a plaintiff." Morgan, 225 N.J. at 303 (citing Rent-A- Center W., Inc. v. Jackson, 561 U.S. 63, 68 (2010)). The parties may delegate threshold arbitrability questions to the arbitrator, so long as their arbitration agreement does so by "clear and unmistakable" evidence. Schein, 139 S. Ct. at 530 (citing First Options, 514 U.S. at 944); see Rent-A-Center, 561 U.S. 63, 69 n. 1 (2010). However, "before referring a dispute to an arbitrator" to resolve disputes as to arbitrability, the [judge first] determines whether a valid arbitration agreement exists." Schein, 139 S. Ct. at 530 (citing 9 U. S. C. § 2); see Martindale v. Sandvik, Inc., 173 N.J. 76, 83 (2002) (explaining that "the first

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step in considering [a] plaintiff's challenge to enforcement of an arbitration requirement must be to determine whether a valid agreement exists").

Section 4 of the FAA provides that a judge must compel arbitration upon being satisfied that the "making of the agreement is not in issue" and affirmatively requires a judge to decide questions about the formation or existence of an arbitration agreement, namely the element of mutual assent. Indeed, the Third Circuit recently expounded on this threshold requirement in MXM Constr. Co. v. N.J. Bldg. Laborers Statewide Benefit Funds, 974 F.3d 386 (3d. Cir. 2020). Relying on Sandvik AB v. Advent Int'l Corp., 220 F.3d 104, 108-09 (3d Cir. 2010), and 9 U.S.C. § 4, the court held that "[judges] retain the primary power to decide questions of whether the parties mutually assented to a contract containing or incorporating a delegation provision." MXM, 974 F.3d at 402. The court emphasized that "the text of Section 4 of the FAAmandating that the court be 'satisfied' that an arbitration agreement existstilts the scale in favor of a judicial forum where a party rightfully resists arbitration on grounds that it never agreed to arbitrate at all." Ibid.

Only after a judge makes a threshold determination that the agreement is valid, or when formation is not otherwise in dispute, may the judge look to whether there is "clear and unmistakable" evidence that the parties' intended to

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delegate arbitrability questions to the arbitrator. Schein, 139 S. Ct. at 528-29. If such evidence exists, a judge may not override the contract, even if the judge thinks that the argument that the arbitration agreement applies is "wholly groundless," and must refer the matter to the arbitrator. Ibid. Guided by this framework, the judge properly made a threshold validity determination.

II.
We next address defendants' contention that, even if the judge did not err

in determining the validity of the arbitration agreement, she erred in finding that the agreement was invalid and enforceable under Atalese.

In accordance with the FAA "[judges] must place arbitration agreements on an equal footing with other contracts . . . and enforce them according to their terms." Flanzman, 244 N.J. at 132 (alteration in original) (quoting AT&T Mobility LLC v. Concepcion, 563 U.S. 333, 339 (2011)). Moreover, any written agreement to submit to arbitration "shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract." 9 U.S.C. § 2; see Martindale, 173 N.J. at 84-85. As detailed above, we apply state contract law to ascertain whether the parties had a meeting of the minds when contracting and whether a party has clearly and unambiguously consented to arbitration. Atalese, 219 N.J. at 442.

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"An agreement to arbitrate, like any other contract, must be the product of mutual assent, as determined under customary principles of contract law." Ibid. (quoting NAACP of Camden Cnty. E. v. Foulke Mgmt., 421 N.J. Super. 404, 424 (App. Div. 2011)). "Mutual assent requires that the parties have an understanding of the terms to which they have agreed," or, in other words, a "meeting of the minds." Ibid. (quoting Morton v. 4 Orchard Land Trust, 180 N.J. 118, 120 (2004)). When analyzing the validity of an arbitration agreement, there are "no prescribed set of words [that] must be included . . . to accomplish a waiver of rights." Id. at 447. The Court emphasized that

when a contract contains a waiver of rightswhether in an arbitration or other clausethe waiver must be clearly and unmistakably established. Thus, a clause depriving a citizen of access to the courts should clearly state its purpose. We have repeatedly stated that the point is to assure that the parties know that in electing arbitration as the exclusive remedy, they are waiving their time-honored right to sue.

[Id. at 444 (citations and internal quotation marks omitted).]

Plaintiff signed the contract on behalf of Nancy as her power of attorney. As part of the admissions agreement, plaintiff agreed to resolve any disputes with AristaCare and any of its agents by way of arbitration. Applying Atalese, the judge determined that the agreement was invalid and unenforceable for lack

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of mutual assent. The judge emphasized that the arbitration agreement did not clearlyreferenceitspurposeanddidnotproperlystandout. Thejudgespecified, "[i]t's got to stand out. It can't be on [p]age [nine] of a [ten] page agreement at the bottom in the same lettering as every other paragraph or the font size of every other paragraph. And, then, the first thing it tells [plaintiff] in the arbitration clause is the exception that [defendants] get . . . to sue in court[.]"

The admissions agreement is twenty pages long. The arbitration agreement appears on page nine at the end of the first major section of the agreement. The section is titled "Arbitration," the font is bold, and half of the paragraph is in capital letters. Plaintiff signature appears on the line immediately below the agreement. The agreement clearly states its purpose, specifies that arbitration is the exclusive forum to resolve disputes, save for collections claims, and unambiguously states that plaintiff is giving up her right to a jury trial. While it does exempt one type of claim from arbitration (collection disputes), it does so up front and unambiguously articulates that any other dispute "shall be decided exclusively by arbitration and not in court or by a jury trial."

Plaintiff submitted an affidavit claiming no one explained to her what she was signing and had the arbitration clause been "thoroughly . . . explained to

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[her]" she would have refused to sign. Defendants point out that plaintiff's affidavit is self-serving and "assumes that someone at defendants' facility should have proactively explained . . . the admissions agreement to her." Plaintiff is educated and employed as a special education teacher. At the time of signing, she was not suffering from any physical or mental limitations that impacted her ability to read and comprehend the agreement, nor was there any allegation that defendants acted improperly when entering into the agreement with plaintiff. See Kernahan v. Home Warranty Adm'r of Florida, Inc., 236 N.J. 301, 321 (2019) (noting that "[a] party who enters into a contract in writing, without any fraud or imposition being practiced upon him [or her], is conclusively presumed to understand and assent to its terms and legal effect (quoting Rudbard v. N. Jersey Dist. Water Supply Comm’n, 127 N.J. 344, 353 (1992))). Defendants had no affirmative obligation to explain the document to plaintiff and plaintiff presented no evidence that she did not actually understand the terms of the agreement; she instead asserts that she would have benefited from an explanation. Her signature immediately under the relevant section demonstrates her assent to forego her right to a jury trial. Because the agreement clearly and unambiguously signals to plaintiff that, by entering into the agreement she was

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surrendering her right to pursue her claims in court, the agreement satisfies the dictates of Atalese.

III.
Finally, we reject plaintiff's contention that defendants waived their right

to arbitrate the dispute by acting inconsistent with their reserved right to arbitrate the dispute.3

As arbitration agreements are contracts subject to the legal rules governing construction, the Court has recognized that parties may waive their right to arbitrate in certain circumstances. Cole v. Jersey City Med. Ctr., 215 N.J. 265, 276 (2013). However, "[w]aiver is never presumed[,]" and an arbitration agreement "'can only be overcome by clear and convincing evidence that the party asserting it chose to seek relief in a different forum.'" Ibid. (quoting Spaeth v. Srinivasan, 403 N.J. Super. 508, 514 (App. Div. 2008)).

In Cole, Supreme Court explained that "[a]ny assessment of whether a party to an arbitration agreement has waived that remedy must focus on the totality of the circumstances" by undertaking a fact-sensitive analysis. Id. at 280. When discerning whether a party waived an arbitration agreement, we must

This issue was not explicitly addressed by the judge, either by way of findings of fact or conclusions of law.

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"concentrate on the party's litigation conduct to determine if it is consistent with its reserved right to arbitrate the dispute." Ibid. Our analysis of this issue is guided by the following non-exhaustive list of factors:

(1) the delay in making the arbitration request; (2) the filing of any motions, particularly dispositive motions, and their outcomes; (3) whether the delay in seeking arbitration was part of the party's litigation strategy; (4) the extent of discovery conducted; (5) whether the party raised the arbitration issue in its pleadings, particularly as an affirmative defense, or provided other notification of its intent to seek arbitration; (6) the proximity of the date on which the party sought arbitration to the date of trial; and (7) the resulting prejudice suffered by the other party, if any. No one factor is dispositive. A court will consider an agreement to arbitrate waived, however, if arbitration is simply asserted in the answer and no other measures are taken to preserve the affirmative defense.

[Id. at 280-81.]
In Cole, the Court held that an employer waived its right to arbitrate

because it had been a party to the lawsuit for twenty-one months before seeking to invoke the arbitration provision at issue, had not asserted the valid arbitration agreement as an affirmative defense in its answer, and filed a motion to compel arbitration just three days before trial. Id. at 281. Here, defendants raised the existence of the arbitration agreement as an affirmative defense in their answer and filed their motion to compel arbitration nine months after plaintiff's

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amended complaint. At this time, the parties were engaged in written discovery with a discovery end date of June 28, 2021, neither party had filed dispositive motions or conducted depositions, and no trial date had been set. Guided by the Cole factors, and under the totality of the circumstances, defendants did not waive their right to arbitrate the dispute.

Reversed and remanded. We do not retain jurisdiction.

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